Using Basic Mapping To Solve Problems

Using Basic Mapping To Solve Problems

New to mapping? Let’s get started…   What is process mapping? Process mapping is a tool used in business to identify bottlenecks in workflow and to increase performance, productivity, and efficiency.   Why use this tool for mindset shifts? The...
What’s in your toolbox?

What’s in your toolbox?

More than 80% of what you know is not on and/or in your resume. We have been taught to believe that our value and the potential worth of our contribution is solely tied to work and/or skills we have been “paid for” – “paid for” as in...
Social Contract for Small Groups

Social Contract for Small Groups

Creating an accountable group for a mutual relationship Adapted for small groups from discussion to collaboration efforts from Agile practices. For more in-depth and long-term social contracts, we recommend Social Contract from our friends at Red Hat Innovation Labs...
Applied Empathy + Empathy Venn

Applied Empathy + Empathy Venn

Finding your empathic opportunity through applied empathy Please note the source for this information is from Applied Empathy: The New Language of Leadership by Michael Ventura. In the book, Applied Empathy, author Michael Ventura walks us through how he has used...
Mini Discovery Session

Mini Discovery Session

This is a modified version of a discovery and mapping session. Time required: 2-hours, 4-hours if you plan to map workflow Tools needed: whiteboard or large post-its Getting started Begin with the Future State checklist so as to not get bogged down in your...
Removing bias and barriers

Removing bias and barriers

Removing limitations, bias and barriers Our human experience provides context, definition, perspectives based on each interaction we have within our world. Additional data floods in from external sources because of our massive consumption of media and readily...

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